Accessibility Statement

1. Our commitment

Wellnetix Ltd is committed to making the CARER website and app accessible to as many people as possible, including people with disabilities, long-term health conditions, or those using assistive technology.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 level AA for the CARER website. Accessibility is not an afterthought — CARER is built for people who are often under significant strain, and ease of use is part of the product's core purpose.

If you find anything on this site or in the app difficult to use, please tell us. We take accessibility feedback seriously and aim to respond within 1 working day.

2. What we have done

The following accessibility features have been built into the CARER website:

Keyboard navigation

The entire website can be navigated using a keyboard alone. Interactive elements (links, buttons, navigation items) receive a visible focus indicator when they receive keyboard focus. No content or functionality is keyboard-inaccessible.

Skip link

A "Skip to main content" link is present at the top of every page. It becomes visible when focused via keyboard, allowing screen-reader and keyboard users to bypass the navigation and jump directly to the page content.

Semantic HTML structure

Pages use semantic HTML5 landmark elements: <nav>, <main>, <header>, <footer>, <section>, and <article> where appropriate. These help screen-reader users understand and navigate the page structure.

ARIA labels and roles

• The main navigation has aria-label="Main navigation".
• The current page is indicated with aria-current="page" on the active navigation link.
• Decorative SVG icons (logos, blobs) carry aria-hidden="true" so they are not announced to screen readers.
• The mobile hamburger menu button has an aria-label and aria-expanded attribute that is updated when the menu is opened or closed.
• Lists used for navigation and feature cards use role="list" to preserve list semantics in browsers that remove them from CSS-styled lists.
• The footer has aria-label="Site footer".

Colour contrast

The site's colour palette (clay/cream/dawn) has been chosen with readability in mind. Body text uses a dark clay colour (#4A362A) on a warm cream background (#FAF2E8), which meets WCAG 2.2 AA contrast requirements for normal text (4.5:1). Heading and muted text colours have been checked for sufficient contrast against their backgrounds.

The main body text colour (#4A362A on #FAF2E8) has been verified to exceed the 4.5:1 AA contrast ratio. A full audit covering all interactive states, card variants, and muted text is included in the known limitations below, and will be completed before public launch.

Reduced-motion support

CARER uses decorative background animations (the "dawn" gradient blobs) and scroll-reveal transitions. All animations are suppressed when the user has enabled the "reduce motion" preference in their operating system (prefers-reduced-motion: reduce). The JavaScript scroll-reveal is also skipped entirely when this preference is active.

Responsive design

The site is fully responsive and adapts to all common viewport widths, from mobile phones to desktop monitors. Text reflows naturally and does not require horizontal scrolling on small screens.

Text sizing

Font sizes use CSS clamp() functions and relative units (rem), which means text can be resized using browser settings without breaking the layout.

FAQ accordion

The FAQ page uses native HTML <details> and <summary> elements for the accordion pattern. These have built-in keyboard accessibility and screen-reader support without requiring custom JavaScript.

Link clarity

Links are descriptive and meaningful out of context. We avoid vague link text such as "click here" or "read more" without context.

Page titles

Every page has a distinct, descriptive <title> element to help users identify the page in browser history, tabs, and screen-reader announcements.

Language

The HTML lang="en" attribute is set on every page, helping screen readers use the correct pronunciation rules.

3. Known limitations

We are aware of the following areas where accessibility may not yet be fully achieved:

• Formal audit not yet completed. The site has been built with accessibility in mind and this statement is based on an internal self-assessment. It has not yet been independently audited by an external accessibility specialist against WCAG 2.2 AA. We will commission a formal audit before or shortly after public launch and publish the results here.
• Colour contrast — full verification pending. The main text colour has been verified at AA (see §2). A complete programmatic audit covering all interactive states, button variants, card backgrounds, and muted-text colours has not yet been completed and is planned before public launch.
• Assistive-technology testing. Automated testing (browser dev tools and axe-core checks) has been used during development. Full manual testing with assistive technologies — VoiceOver (iOS/macOS), NVDA, and JAWS — has not yet been completed and is planned before public launch.
• PDF or document downloads. If any PDFs or downloadable documents are added to the site in future, they will need their own accessibility review.

If you encounter an accessibility problem not listed here, please tell us — we want to know.

4. Feedback and contact

If you experience any difficulty using the CARER website or app, or if you find content that is not accessible to you, please contact us:

• Email: nimind@wellnetixltd.com
• Subject line: "Accessibility"

We aim to respond to accessibility feedback within 1 working day, and to resolve identified issues as quickly as possible.

If you need information from this website in an alternative format (for example, larger text, a different colour scheme, or a different file format), please let us know and we will do our best to help.

5. Enforcement

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS):

• Website: equalityadvisoryservice.com
• Phone: 0808 800 0082
• Textphone: 0808 800 0084

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 in Great Britain. If this applies to Wellnetix Ltd, we will comply with its requirements.

If you are accessing CARER from outside Great Britain, you may have rights under your local accessibility or disability-discrimination legislation. Please contact us at nimind@wellnetixltd.com — we take all accessibility concerns seriously, wherever you are.

6. Preparation of this statement

This statement was prepared on 3 July 2026 by Wellnetix Ltd.

It is based on a self-assessment of the CARER website conducted at the time of writing. It will be reviewed and updated as the site develops and as formal audit results are available.

Next planned review: 3 January 2027, or earlier if a formal audit is completed or if significant changes are made to the site.