Our approach
The promises we build in, not just intend.
These aren't good intentions — they're built into how CARER works, so that even we couldn't break them.
Our promises
We never score you.
There is no burnout meter, no stress level, no mood number, no "how you're doing" gauge — anywhere. You're a person under strain, not a patient to be measured. CARER holds the weight; it never weighs it.
Your words stay yours.
What you say lives on your device, in your own words. We never sell it, never train AI on it, and never turn it into a verdict about you. Your memory is something you said — never something we decided.
We never watch the person you care for.
The person you care for is never profiled, tracked, or monitored in CARER. We don't advise on their condition, medications, or care — we'll always point you to the people who can. Their health has no place in our system at all.
We won't add to your to-do list.
No rotas, no task lists, no medication trackers, no chores to log. You're already drowning in coordination. CARER's job is to subtract load, never add it.
No streaks, no guilt, no 3am pull.
There's nothing to keep up, nothing to break, and nothing to miss. Success isn't how long you stay — it's whether you felt held enough to put the phone down. Late at night, CARER helps you rest, never keeps you scrolling.
Help is one tap away — even offline.
The crisis and safeguarding route is free forever, works with no signal, and is reachable before you've even signed in. Safety is never behind a paywall or a login.
Non-clinical by design.
CARER does not diagnose, treat, assess, or monitor anyone. It's a wellbeing companion — it supports, reflects, remembers, holds, and signposts. When something is clinical, it tells you honestly and points you to the right people.
CARER draws on gentle, well-established coping ideas — validation, self-compassion, acceptance, small values-led steps, brief grounding for the 3am moment, and turning-toward rather than problem-solving the unsolvable. You never see a "technique" or a "programme." The right move is chosen invisibly, and validation always comes first. Nothing is gamified, scored, or nagged.
CARER is a companion, not an emergency or medical service. Urgent help is always one tap away, free, and works offline. See urgent support →
Whenever you're ready, we're here.
There's no right time and no wrong way to start. Come in and put something down.
Join early access